Founded in 2000, Ascentek is a leading Western Mass based information technology firm providing computer consulting and IT outsourcing. Our specializations include desktop and server support, network design and maintenance, email systems, network security, and help desk services through our in-house call center. Ascentek’s team of highly-skilled technicians provides fast on-site and remote support to our clients and ensures that issues are resolved quickly and correctly.
We maintain partnerships with several giants in the IT industry such as Microsoft, HP, IBM, Lenovo, Symantec, and many others. Our experience and expertise, combined with these partnerships, allows us to offer our customers leading edge technology solutions while keeping costs down.
Our customers are comprised of banks, manufacturing, legal offices, schools, auto dealerships, architects, non-profits, and more. Although most of our customers are located in Massachusetts, Connecticut, and New York, we also provide remote support for customers in Dallas, Pittsburgh, Reno, and several other U.S. cities.
Ascentek strives for complete customer satisfaction and are always looking for new and innovative ways to provide our customers with the best service and solutions for their business. As a team, we review the status of each client weekly and ensure that any open issues are resolved or assigned to the appropriate resource for resolution. Ascentek is committed to superior customer satisfaction which will always be our first priority.
Ascentek is proud of its membership in the Berkshire Chamber of Commerce. As a Chamber member we have the unique opportunity to support the local economy, gain visibility in the business community, and provide our talented team with networking and leadership opportunities through programs such as the Berkshire Young Professionals and the Berkshire Leadership Program.